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TERMS OF SERVICE

IMPORTANT – PLEASE READ THE FOLLOWING CAREFULLY BEFORE ACCEPTING THESE TERMS AND CONDITIONS. WE RECOMMEND THAT YOU PRINT THE CONTENTS OF THIS AGREEMENT AND STORE IT ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS IN CONNECTION WITH YOUR USE OF THIS SITE. WE DO NOT FILE EVERY INDIVIDUAL CONTRACT WITH USERS, SO PLEASE PRINT IT FOR YOUR RECORDS.

 

THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

 

NOTICE OF THESE TERMS AND CONDITIONS CONSTITUTES THE MAKING OF AN OFFER. BY REGISTERING TO USE THE SERVICES COVERED BY THIS AGREEMENT, YOU CERTIFY THAT YOU ARE 18 YEARS OF AGE OR OLDER AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT WISH TO ACCEPT THE FOLLOWING TERMS AND CONDITIONS, YOU SHOULD NOT REGISTER AND YOU SHOULD NOT OPEN AN ACCOUNT AND YOU WILL NOT BE ABLE TO ACCESS THE SOFTWARE AND GAMING SERVICES OFFERED WITH THE SAME.

 

INTRODUCTION: KEY DEFINITIONS AND WHAT MAKES UP YOUR TERMS OF USE

 

1.1 The following definitions are used in these terms and conditions:

 

"Access Device" means any electronic means of accessing the Services, including, but not limited to, computers, smartphone devices, feature phones, tablet devices, touch devices or any home entertainment systems such as game consoles. video games and smart Televisions (or by any other remote means); "Bonus Terms" means any terms and conditions and/or rules regarding promotions, bonuses and special offers that may apply to any part of the Services from time to time time;

 

"Download Terms" means any additional terms and conditions of use for the end user which You must confirm your acceptance as part of the download and/or installation of any software that you may download in order to use the Website;

 

"Gaming Commission" means the commercial gaming regulator in Curaçao whose website is at https://cert.gcb.cw/

 

"General Terms" means the terms and conditions set out in this document;

 

"Group" means in relation to any party, a company which from time to time is a subsidiary or ultimate holding company of that party or another direct or indirect subsidiary of any such ultimate holding company.

 

"Privacy Policy" means the privacy policy of the Operator accessed through the Privacy Policy link;

 

"Rules" means the Betting Rules and the Game Rules specifically applicable to the

 

relevant type of betting and/or games of chance, as identified in more detail in point 1.3.1 and 1.3.2;

 

"Services" means, as applicable, the services offered for the time being by the Operator through the Website, Telebetting and/or through any Access Device application;

 

"Telebetting" means the telephone betting service for the time being offered by the Operator; "Terms of Use" means

 

(a) the General Terms;

 

(b) the Privacy Policy;

 

c) where appropriate under paragraph 1.3, the relevant Rules, Bonus Terms and Additional Terms applicable to the Services you are using; and

 

(d) any Download Terms; and "Website" means the website or any page, subpage, subdomain or respective section thereof from time to time, located at or accessible through the domain name: www.sellatuparley.com (in English)

 

1.2 By using and/or visiting any section of the Website, or by opening an account with the Operator: through the website, or by accessing telescoping, you agree to be bound by the Terms of Use and You accordingly: ( a) agree to the use of electronic communications to enter into contracts; and (b) waive any applicable rights or requirements requiring a handsignature, to the extent permitted by any applicable law. The Terms of Use do not affect your legal rights.

 

1.3 Additionally, when you play any game, or place a bet using the Services, or otherwise use the Services, You agree to be bound by:

 

1.3.1 the Rules for all sports bets on DBG Sportsbook as set out in the general Help ("the Betting Rules");

 

1.3.2 the Rules of any game you play ("Game Rules"), as set out in the relevant document. General Help section and any Rules tab, including (without limitation):

 

1.3.2.1 for games in the "Casino" tab: the Casino Rules for the corresponding game;

 

1.3.2.2 for games in the "Poker" tab: the Poker Rules for the corresponding game;

 

1.3.2.3 for games in the "Games" tab: the Game Rules for the corresponding game;

 

1.3.2.4 for live casino games in the "Live Casino" tab: the Live Casino Rules for the relevant game;

 

1.3.2.5 in respect of any new game, the rules applicable to such game;

 

1.3.3 Any Bonus Terms;

 

1.3.4 Any Download Terms; 1.3.5 Any terms and conditions relating to withdrawals found in the "Withdrawal" part of the Help section of the website ("Withdrawal Terms"); and

 

1.3.6 Any other terms applicable to the Services and/or that you must confirm

 

Your acceptance as part of the Services, for example, the terms related to the Tip Advisor Service ("Additional Terms").

 

1.4 The original text of the Terms of Use is in English and any interpretation thereof will be based on the original English text. If the Terms of Use or any document or notice related to them are translated into any other language, the original English version will prevail.

 

1.5 In the event that there is any specific conflict or inconsistency between any of the individual parts of the Terms of Use that make up Your contract with the Operator, the order of precedence will be as follows:

 

1.5.1 The Withdrawal Terms;

 

1.5.2 The Bonus Terms;

 

1.5.3 Betting Rules;

 

1.5.4The Rules of the Game;

 

1.5.5 Additional Terms;

 

1.5.6 The General Conditions;

 

1.5.7 The Privacy Policy; and

 

1.5.8 Download Terms.

 

1.6 Please read the Terms of Use carefully before accepting them. Once you have accepted the Terms of Use, please print the Terms of Use and save them, along with all confirmation emails, additional terms, transaction data, game rules, fair dealing rules and payment methods relevant to your use of the website. Please note that the Terms of Use are subject to change, as set out in paragraph 3 below.

 

1.7 If You do not agree to accept and be bound by the Terms of Use, please do not open an account and/or continue using Your Account. Your continued use of any of the Services will constitute acceptance of the Terms of Use to which we have notified you that you are bound by. strength from time to time.

 

1.8 The Terms of Use govern Your contract with the Operator and will come into force on 1 August 2015 For the avoidance of doubt, each and every section of the Website and Telepostations is governed by the Terms of Use, and you must ensure in all when Your use of the Services is in accordance with the Terms of Use.

 

GENERAL CONDITIONS

 

CONTRACTING PARTS

 

2.1 References in the Terms of Use to "we", "our" or "us" are references to:

 

2.2.1 The Operator; either

 

2.2.2 In the case of terms and conditions relating to money held in Your Account from time to time, any company in the Operating Group holding such money and shall (where appropriate) be deemed to include our agents, partners and suppliers.

 

CHANGES TO THE TERMS OF USE

 

3.1 We may need to change the Terms of Use from time to time for various reasons, including (without limitation) for commercial reasons, to comply with law or regulations, to comply with any instructions, guidance or recommendations of a regulatory body, or for customer service reasons. The most up-to-date Terms of Use can be accessed from the terms and conditions link in the footer section of the website and the date on which they come into force is set out in section 1.8 of these General Conditions.

 

3.2 Where we wish to make material changes to the Terms of Use, we will give you as much prior notice of such changes as is reasonably practicable through one of the methods set out in point 3.3. For minor or insubstantial changes, we are unable to give you any notice of such changes, so you are advised to review the Terms of Use via the Terms and Conditions linked on the Website on a regular basis.

 

3.3 Where we make changes to the Terms of Use that we wish to notify you of, we will do so by such notification method as we, in our discretion, consider appropriate, which may include:

 

3.3.1 Email (to the email address you have previously provided to us, if any);

 

3.3.2 A message to your inbox on the website; either

 

3.3.3 Notice on the Website And we may, at our discretion, invite you to accept the new Terms of Use by clicking "yes" or "I accept", ticking a 'checkbox' or any other similar method of confirmation by you. If you provide us with such confirmation, or continue to use the Website or Telephone after notification under this paragraph 3, you must, from that moment on, be deemed to have accepted, and are bound by, the new Terms of use, including (for the avoidance of doubt) any addition, deletion, substitution or other change to the identities of the Operator, whether or not you have read the revised Terms of Use. If there was. the change is unacceptable to You, You may stop using the Services and/or close your Account by complying with paragraph 12 of these General Terms.

 

3.4 Notwithstanding this clause 3, if We wish to make any change to the terms on which Your funds are held under clause 7.3, We will notify You in advance by such method as We may, in Our discretion, deem appropriate, but such method will require You to acknowledge receipt of such information by clicking "yes" or "I accept", checking a 'checkbox' or any other similar method of acknowledgment by You. If you provide us with such acknowledgment, you must, from that moment on, be deemed to have accepted, and be bound by, the new Terms of Use. If any change is unacceptable to you, you may stop using the Services and/or close Your Account in compliance with paragraph 12 of these General Conditions. OPENING YOUR ACCOUNT

 

4.1 To place a bet or play a game using the Services, you will need to open your account with the Operator ("Your Account" or "Account").

 

4.2 To open Your Account for use with the Services, You may:

 

4.2.1 Contact Customer Service;

 

4.2.2 Click Register on the website and follow the on-screen instructions; either

 

4.2.3 Open by any other Account opening method offered from time to time by the Operator;

 

4.3 Your Account will be operated by the Operator or by another company in its Group for and on behalf of itself and/or the corresponding company of the Operator Group with whom you have contracted.

 

4.4 When you open your account, you will be asked to provide us with personal information, including your name and date of birth and appropriate contact details, including an address, telephone number and email address ("Your Contact Data") . You may update your contact details from time to time by contacting the Customer Services; or through the My Account management page on the Website: or by any other method which, from time to time, will be offered by the Operator.

 

4.5 If you do not want your contact details to be used by us and our business partners to contact you with marketing information relating to our or our business partners' other products, products or services, please indicate that this is theBy checking the relevant box according to the instructions when you open an account on the website or by informing Customer Service.

 

4.6 By opening your account, you warrant that:

 

4.6.1 You understand and accept the risk that, by using the Services, you may, as well as earn money, lose money;

 

4.6.2 You are: (a) over 18 years of age; and (b) above the age at which gambling or gambling activities are legal under the law or jurisdiction that applies to You (the "Relevant "Age");

 

4.6.3 Gambling is not illegal in the territory where you reside;

 

4.6.4 You are legally capable of entering into contracts;

 

4.6.5 You have not been excluded from gambling; and

 

4.6.6 You have not yet had an Account closed by us under paragraphs 11 (Collusion, Cheating, Fraud and Criminal Activity), 20 (Breach of Terms of Use) or at your request under paragraph 33.1 (Gambling/Gameplay responsible).

 

4.7 Your Account must be registered in Your own, correct, name and personal details and will only be issued once to You and will not be duplicated across any other person, family, household, address (postal or IP), email address, access device or any environment where access devices are shared (e.g., schools, workplaces, public libraries, etc.) and/or account with respect to the Services. Any other accounts You open with us, or that are beneficially owned by You in connection with the Services, will be "Duplicate Accounts."

 

We may (but will not be obligated to) close any Duplicate Accounts. If we close a duplicate account:

 

4.7.1 All bonuses, free bets and accumulated winnings from such bonuses and free bets held using that Duplicate Account will be void and forfeited by You;

 

4.7.2 We may, at our sole discretion, void all winnings and refund all deposits (less amounts relating to void winnings) made in respect of that Duplicate Account and, to the extent we have not recovered from the relevant Duplicate Account, any amount to be made Refunded to us by You in respect of a Duplicate Account may be recovered by us directly from any other of Your Accounts (including any other Duplicate Account); either

 

4.7.3 We may, at our sole discretion, allow the use of the Duplicate Account to be considered valid in which case all losses and bets placed by or for You through the Duplicate Account will be retained by us. VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS

 

5.1 You warrant that:

 

5.1.1 The name and address you provide when opening your Account are correct; and

 

5.1.2 You are the rightful owner of the money that you deposit at any time into your account.

 

5.2 By accepting the Terms of Use, you authorize us to perform such verification. Checks from time to time, as we may require ourselves or may be required by third parties (including, without limitation, regulatory bodies) to confirm these facts (the "Checks"). You agree that from time to time, at our request, you may be asked to provide additional details in respect of any such information that you have provided to us, including in relation to any deposits you have made into Your Account.

 

5.3 While We carry out any Verification from time to time, We may restrict You from withdrawing funds from Your Account and/or prevent access to all or certain parts of the Website. Please note that from time to time we may repeat checks for regulatory, security or other commercial reasons. If any of these restrictions cause you a problem, please contact customer service.

 

5.4 In certain circumstances we may need to contact you and ask you to provide further information. information to us directly for the purpose of completing Checks. To do this, we will be entitled, at our sole discretion, to require that you provide us with a notarized identification or any other equivalent certified identification in accordance with the applicable law of your jurisdiction or otherwise, proof of address, utility bills, data bank statements, bank statements and bank references. Until such information has been provided to our satisfaction, we may prevent any activity from being carried out by you in connection with the Account or we may, where we reasonably believe that you have provided deliberately incorrect information, retain any amount deposited in the Account after the closure of the Account. It counts on our part.

 

5.5 It may be an offense for persons under the relevant age to use the website. If We are unable to confirm that You are the Relevant Age, then We may suspend Your Account until such time as We are able to confirm that You are the Relevant Age. If you are subsequently shown to have been below the relevant age at the time you carried out any gambling or gaming transactions with us, then:

 

5.5.1 Your Account will be closed;

 

5.5.2 all transactions made while You were a minor will be void, and all related funds deposited by You will be returned by the payment method used to deposit those funds, whenever possible;

 

5.5.3 Any deposits made while you were under the relevant age will be returned to you; and

 

5.5.4 Any winnings you have accumulated during the time you were under the relevant age will be forfeited by you (and may be deducted from the amount of any deposit returned under paragraph 5.5.3) and you will return to us on request any of these funds that have been withdrawn from Your Account. USERNAME, PASSWORD, PIN and CUSTOMER INFORMATION

 

6.1 After opening your account, you must take all reasonable steps to prevent disclosure (whether deliberately or accidentally) of your username, password and/or account number to any other person, including (where possible) ensuring that security is up to date. The software is downloaded to your access device.

 

6.2 All transactions carried out where your username and password and/or account number have been entered correctly will be considered valid, whether or not authorized by you, and we will not be responsible for any claim in the event that you reveal your username , password or account number for any other person (whether deliberately or accidentally).

 

6.3 If you have lost or forgotten your account details, or have reason to believe that such details are known to an unauthorized third party, please contact us immediately to obtain a replacement through Customer Services, details of which can be found at Contact Us of the website. DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT

 

7.1 If You wish to participate in the Services, You must deposit money into Your Account from an account or source of which You are the account holder. Such money may (subject to paragraph 5) then be used by You to place bets or play games. Further details of how to deposit, withdraw and transfer funds can be found in the Deposit portion of the Help section of the Website. If you use a payment method in respect of which you are not the account holder, we reserve the right to treat any deposit to the Account as invalid (and any winnings arising from such deposit as void) pending satisfactory completion. of all relevant checks.

 

7.2 You further agree not to make chargebacks, reversals or otherwise cancel deposits to Your account and, in any event, to refund and compensate Us for any such unpaid deposits, including any expenses incurred by Us in the process of collecting Your deposit. For the avoidance of doubt, Your Account will not be used by You as a bank account and, in the event that We become aware of deposits and withdrawals from Your Account without proportional gaming or betting activity, We reserve the right to deduct an administrative charge (whether whether we close or suspend the account or not).

 

Money deposited with us in Your Account will not accrue interest.

 

7.3 Our license requires us to inform customers about what happens to the money we hold in their account, and the extent to which such money is protected in the event of insolvency. Money deposited by you into your account will be held in a bank account and/or escrow account that will be kept separate from our company funds.

 

The money in your account is not insured, guaranteed, sponsored or otherwise protected by any bank or deposit insurance system or any other similar insurance system. As therefore, the money in Your Account is not protected in the event of insolvency. This complies with the Gambling Commission's Requirements for the segregation of customer funds at the level:

 

Basic segregation.

 

7.4 We may at any time set off any positive balance in Your Account against any amounts owed by You (including under a duplicate account) to any other company within the Operator Group (regardless of whether there has been a breach of the Terms of Use), including (without limitation) cases where we re-settle bets or bets in accordance with paragraph 4.7 (Duplicate Accounts), paragraph 12 (Collusion, Deception, Fraud and Criminal Activity) or paragraph 19 (Errors or Omissions).

 

7.5 To the extent required by local laws or tax or other authorities, You are responsible for reporting Your profits and losses arising from the Services.

 

7.6 You can set a deposit limit on your account on any day. This limit cannot be increased without giving us twenty-four hours notice of Your desire to increase Your deposit limit and only when twenty-four hours have passed since Your request for such an increase will the increase be applied. For details on how to set a deposit limit, please contact Customer Support or (if your account is for the website) set the limit through the website by clicking My Account, then Update Details from account. Any confirmed reductions to your deposit limit will have immediate effect.

 

7.7 Subject to paragraph 13 (Closing your account, etc.), you may request a withdrawal of funds from your account at any time, provided that:

 

7.7.1 All payments made into Your Account have been confirmed as settled and none have been returned, reversed or otherwise cancelled;

 

7.7.2 Any Checks mentioned in paragraph 5 (Verification of your Identity; Money laundering requirements) above have been completed by us to our satisfaction; and

 

7.7.3 You have complied with any other relevant withdrawal conditions affecting Your Account (for example, any applicable bonus terms).

 

7.8 On any withdrawal approved by us, provided you provide us with sufficient information as to how the funds should be transferred to you, we will return the relevant funds to you in accordance with paragraph 7.7 (less any charges incurred or any other amounts required to be deducted from your withdrawal to comply with any applicable laws).

 

7.9 We will attempt to satisfy your request regarding the payment method and payment currency for Your withdrawal. This, however, cannot be guaranteed. Therefore, we may process and pay withdrawals in a different payment method than that requested by you, such as through different payment providers, a bank draft or wire transfer (any charges associated with the relevant payment methods are set out in the Removal of part of the Help section of the Website). Likewise, in certain cases, the currency of Your withdrawal may not be the currency in which Your deposit was made or that You have otherwise requested and, in circumstances where We are required to convert Your deposits between different currencies, the Conversion rate used by us is as indicated in the Help section of the Website. LEGAL USE OF THE WEBSITE

 

8.1 Access or use of the Website or any of the services through the Website may not be legal for some or all residents or persons in certain countries. We do not intend that the Website should be used for betting, gaming or any other purposes by persons in countries where such activities are illegal, which includes the United States of America and those territories listed through the Help section in the website. The fact that the Website is accessible in any such countries, or appears in the official language of such countries, shall not be construed as a representation or warranty regarding the legality or otherwise of access to and use of the Website, and of making deposits or receiving any winnings from Your Account. The availability of the Website does not constitute an offer, solicitation or invitation by us to use or subscribe to betting, gaming or other services in any jurisdiction where such activities are prohibited by law.

 

8.2 It is your responsibility to determine the law that applies where you are present. You must ensure that You will act lawfully in Your jurisdiction in opening Your Account and/or using the Website and You represent, warrant and agree that You will do so.

 

8.3 If it becomes apparent to us that you reside in a country where use of the Website is not legal, we will have the right to immediately close your account, in which case any balance in the Account on the date of such closure will be refunded as soon as it is practicable for us to do so.

 

PLACE YOUR BET AND/OR GAME USING THE SERVICES

 

9.1 To place a bet or access a Service, you must follow the instructions provided in the Help section.

 

9.2 It is your responsibility to ensure that the details of any bet, wager or similar transaction you make using the Services (a "Transaction") are correct as follows:

 

9.2.1 By using the Website (whether directly, via an application or otherwise) in accordance with the relevant Betting Rules or Game Rules, as applicable; and

 

9.2.2 When using Telebetting, your bet will be read to you and you will be asked to confirm that it is correct with our telephone agent.

 

9.3 You can access your transaction history by clicking My Account on the Website, or through our Customer Service team (including by opting to receive a written statement).

 

9.4 We reserve the right to reject in whole or in part any Transaction requested by You (if we believe that money laundering, cheating or any other fraudulent behavior is involved), or where you have breached the Terms of Use. No Transaction is accepted by us until you have given appropriate confirmation (or until it has been accepted by us) in accordance with paragraph 9.2. If your transaction has not been added to your account, please contact our customer service.

 

9.5 Once we have accepted a Transaction, you will not be able to cancel it unless we agree otherwise. If you are conducting a telephone betting transaction and the relevant telephone connection is disconnected unexpectedly, however, place the corresponding bet if

 

(a) we are clear about your intended instruction;

 

(b) You have provided us with bet details prior to the point at which we stop accepting bets on the relevant event; and (c) the wager is acceptable to us in our ordinary course of business. In the event of such a telephone disconnection, you must immediately contact our Customer Service team to confirm whether your bet has been placed.

 

9.6 We may, at our discretion (and provided that neither you nor we gain any unfair advantage), choose to accept a bet even though the relevant event has started. In respect of the game, the relevant Game Rules will establish the point at which bets will not be accepted by us.

 

9.7 We may cancel or modify a Transaction in accordance with the provisions of paragraph 5 (Verification of your Identity), paragraph 12 (Collusion, Scam, Fraud and Criminal

 

Activity) or paragraph 19 (Errors or Omissions).

 

9.8 Regarding Netent's restriction policies, Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, South Korea, Sudan, Singapore, Syria, Spain, Taiwan, Uganda, United States, Yemen, Zimbabwe, as well as residents of any other country where prohibited by local laws cannot play your games. The Player acknowledges that some games may not be available in all countries. In addition to the countries listed above, games offered by NetEnt are not available in Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom. NetEnt

 

Guns & Roses, Jimi Hendrix, and Motorhead games are also not allowed in the following countries: Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey, and Ukraine; The Aliens game is also not allowed in Japan, while Universal Monsters, Scarface and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco , Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Austria, Cyprus, Czech Republic, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

 

GAMES OR REMOTE BETTING

 

10.1 When accessing the Services through an electronic form of communication, You should be aware that:

 

10.1.1 In relation to your use of the Website to place bets or participate in games:

 

10.1.1.1 You may be using a connection or equipment that is slower than such equipment used by others and this may affect your performance on time-critical events offered through the Website;

 

10.1.1.2 You may encounter system failures, failures, errors or service interruption which will be dealt with in accordance with paragraph 18 (Breach);

 

10.1.1.3 The Game Rules for each event or game offered through the Website are available and must be considered by You prior to Your use of the Services offered through the Website;

 

and

 

10.1.1.4 In games offered through the Website that benefit from more players or greater liquidity, we may implement automatic players ("Bots") (whose usernames will be "bot") who are pre-programmed to play and join the game. to help liquidity or the number of players playing, although we will not use Bots without making such use clear to you. We can categorically confirm that we do not implement Bots in our Poker software and will take active measures together with our software providers to prevent their use by any user of the Services; and 10.1.2 In relation to Your use of the Services, if You are betting on an "ongoing" event, You may at some time be unable to view or otherwise receive the most up-to-date information in relation to the relevant event. We will not be liable to you in respect of any losses suffered or costs incurred by you as a result of any delay in the transmission of information relating to any “ongoing” event.

 

REFUND POLICY

 

11.1 Players will not treat the gaming account as a bank account, nor will they expect interest on their deposits. All deposits are for entertainment purposes only and should not be considered commercial transactions. Therefore, if a player is making a deposit, he must reinvest 1X of his deposit. In cases where a refund is necessary, the following rules will apply.

 

11.2 Any refund request must be made within 24 hours of purchase in writing to [email protected] . Players must provide the following details:

 

• The valid reason for the Refund Claim

 

• Front copy of the credit/debit card used to complete the transaction, proof of valid photo identification and proof of address.

 

11.3 After receiving the email, we will investigate the request; standard processing time is

 

3-4 business days from the date of request. In case the refund request has been accepted, the following charges apply: A 5% fee on the deposit amount

 

11.4 An administration fee of €5 per request

 

11.5 The refund will be counted based on the remaining balance in the account leaving aside any profits. Rollover made by the player and winnings derived from the particular deposit will not be considered for refunds.

 

COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY

 

12.1 The following practices (or any of them) in relation to the Services:

 

Abuse of bonuses or other promotions; and/or Using unfair external factors or influences (commonly known as cheating); and/or Unfair advantage;

 

Open any duplicate account; and/or engage in fraudulent practices or criminal activity, constitute “Prohibited Practices” and are not permitted and will constitute a material breach of the Conditions of Use. We will take all reasonable measures to prevent and detect such practices and identify the relevant actors involved if they occur. Subject to the foregoing, however, we will not be liable for any loss or damage that you may incur as a result of any Prohibited Practice, and any action we take with respect to the same will be at our sole discretion.

 

12.2 If you suspect that a person is engaging in a prohibited practice, please inform us as soon as reasonably practicable by emailing us or calling Customer Service.

 

12.3 You agree that you will not engage in or be associated with any form of Prohibited Practice in connection with your access to or use of the Services.

 

12.4 If:

 

12.4.1 We have reasonable grounds to believe that you have engaged in or been connected with any form of Prohibited Practice (and the basis of our belief will include the use by us (and by our gaming partners and our other suppliers) of any fraud, cheating and collusion detection practices used in the gaming and betting industry at the relevant time); either

 

12.4.2 We become aware that You have "refunded" or denied any of the purchases or deposits You made to Your Account; either

 

12.4.3 In our reasonable opinion, your continued use of the Services may be detrimental to our regulated status, including our continued ability to obtain a license from the Gambling Commission and/or the Gibraltar Gambling Commissioner; either

 

12.4.4 You become bankrupt or suffer similar proceedings anywhere in the world, then (including in connection with any suspension and/or termination of Your Account) we will have the right, with respect to Your Account (and/or any other account maintained by You with a company of the Operating Group) to retain all or part of the balance and/or recover from the account the amount of any deposit, payment, bonus or winnings that have been affected by or are in any way attributable to any of the

 

event(s) contemplated in this paragraph 12.4. The rights set out in this paragraph 12.4 are without prejudice to any other rights (including any common law) that we may have against you, whether under the Terms of Use or otherwise.

 

12.5 For the purposes of this paragraph:

 

12.5.1 “fraudulent practice” means any fraudulent activity carried out by You or any person acting on Your behalf or in collusion with You, and shall include, but is not limited to:

 

(a) fraudulent chargebacks and commission chargeback activities;

 

(b) the use by You or any other person who was participating in the same game as You at any time, of a stolen, cloned or unauthorized credit or debit card, as a source of funds;

 

(c) your collusion with others to obtain an unfair advantage (including through bonus schemes or similar incentives offered by us);

 

(d) any attempt to record false or misleading Account Information; and

 

(e) any actual or attempted act by You that is reasonably considered by us to be illegal in any applicable jurisdiction, done in bad faith or with the intent to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempt act really causes us some damage or harm;

 

12.5.2 “Criminal activity” shall include, without limitation, money laundering and any other offense

 

12.5.3 “Unfair advantage” shall include, without limitation:

 

12.5.3.1 Exploiting any flaw, loophole or error in our or any third party software used by You in connection with the Services (including in respect of any game);

 

12.5.3.2 The use of Bots for games of skill (including, without limitation, games of skill listed in the Skill tab or the Games tab) and Bots for any other use that would otherwise constitute any other Prohibited Practice;

 

12.5.3.3 The use of third-party software or analysis systems; either

 

12.5.3.4 Your exploitation of a Bug as defined in paragraph 19.1 below, in any case whether to your advantage and/or to our or others' disadvantage.

 

12.6 When exercising any of our rights under paragraph 12.4 in relation to a Prohibited Practice, we will use all reasonable endeavors to ensure that, while we comply with our regulatory and other legal obligations, we exercise such rights in a manner that is fair to you and our others. customers.

 

12.7 We reserve the right to inform the relevant authorities, other online gaming or betting operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of Your identity and any suspected practice prohibited by you, and you must cooperate fully with us to investigate such activity.

 

CLOSING YOUR ACCOUNT; TERMINATION OF TERMS OF USE

 

CLOSING AND TERMINATION BY YOU

 

13.1 Provided that Your Account does not show that a balance is owed to Us, You have the right to close Your account and terminate the Terms of Use on not less than twenty four hours' notice at any time by contacting Us via Services to the Customer, details of which can be found in the Contact Us and Help section of the website:

 

13.1.1 Indicating Your desire to close Your Account; and

 

13.1.2 Indicating the reasons why you wish to close your account, in particular if you are doing so due to concerns about the level of usage of your account.

 

We will respond to Your request, confirming the closure of Your Account and the date on which such closure will be effective, within a reasonable time, provided that You continue to assume responsibility for all activity in Your account until such closure has been effected by us (at which time the Terms of Use will terminate).

 

13.2 Where you request the closure of Your Account under paragraph 13.1, subject to paragraph 13.3, return to You any outstanding balance in Your Account.

 

13.3 Upon any termination of Your Account under this paragraph 13, We shall be entitled (without limiting our rights under paragraph 13.6) to withhold, from the refund of the outstanding balance on Your Account, any monies: (a) in accordance with paragraph 12 (collusion, deception, fraud and criminal activity); (b) in accordance with paragraph 20 (Breach of Terms of Use); (c) as provided in the Terms of Use (including, as appropriate, paragraph 5.4); or (d) as required by law or regulation.

 

13.4 When repaying the outstanding balance on Your Account, We will use the same payment method that You provided when registering Your Account, or such other payment method as We may reasonably select. 13.5 Where You have closed Your Account, We may in certain circumstances be able to re-open Your Account with the same account details as before if You request.

 

In such circumstances, whilst Your Account will have the same account details as before, it will be subject to the Terms of Use in force on the date of such reopening and any previous rights (including, without limitation, bonuses or contingent winnings) will no longer be valid. .

 

CLOSING AND TERMINATION BY US

 

13.6 We are, at any time (and without prejudice to any other provision contained in the Terms of Use), entitled to close Your account and terminate the Terms of Use by written notice (or attempted notice) to you using your contact details. . In the event of such termination by us, subject to paragraph 13.7, we will, as soon as reasonably practicable following a request by you, refund the balance in your account.

 

13.7 When We close Your Account and terminate the Terms of Use in accordance with paragraph 11 (Collusion, Cheating, Fraud and Criminal Activity) or paragraph 20 (Breach of

 

Terms of Use), your account balance will be non-refundable and will be deemed forfeited by you to the extent of any claim we may have against you as of the date of such closure (whether under Your Account, a Duplicate Account or otherwise ). Closure of Your Account and Termination of the Terms of Use, except in accordance with paragraphs 11 or 20 of these General Conditions, will not affect pending bets, provided that such pending bets are valid and You are not in breach of the Terms of Use. use in any way. For the avoidance of doubt, we will not credit any bonus to your account, nor will you be entitled to any contingent winnings, at any time after the date on which it has been closed (whether by us in accordance with the Terms of Use or in response to Your request).

 

SUSPENSION BY US

 

13.8 We shall have the right to suspend Your Account in the circumstances expressly set out in the Terms of Use. Upon suspension of Your Account:

 

(a) no activity will be permitted (including deposits, withdrawals, betting or gaming) until the date it is reactivated by us;

 

(b) no bonuses or contingent earnings will be credited to the Account; and

 

(c) we will address the issue that has given rise to the Account suspension with a view to resolving it as soon as reasonably practicable so that the Account can, as appropriate, be reactivated or closed.

 

ACCESS AND USE OF THE SERVICES

 

14.1 You are solely responsible for the provision and maintenance of all Your Access Devices and related equipment and telecommunications networks and internet access services that You need to use to access the Services. We will not be liable in any way for any loss caused to you (whether as a result of loss of service, poor Internet connectivity, insufficient bandwidth or otherwise) by the Internet or any telecommunications service provider you have contracted to access the Services. For the avoidance of doubt, the Operator makes no representation or warranty as to the compatibility of the Services with any particular third party software or hardware, including (for the avoidance of doubt) third party analytics or 'Bot' programmers that promise certain results. any of the Services.

 

14.2 Under no circumstances must you use the Services for any purpose that is or is likely to be considered defamatory, abusive, obscene, unlawful, racist, sexist or otherwise discriminatory in nature, or that could be offensive. You must not use any abusive or aggressive language or images, curse, threaten, harass or abuse any other person, including other users, through the website, or attempt to impersonate any other person, or behave in such a way with any Operator personnel used to provide the services, Customer Support or any help services or support functions that we make available to you.

 

14.3 You must use the website for personal entertainment only and you will not be permitted to provide access to or reproduce the website or any part of it in any way without our express consent, including by creating links to it.

 

14.4 You shall be solely responsible in respect of any content you upload to the Website ("Uploaded Content") and by uploading such content you represent and warrant that:

 

14.4.1 You have obtained all necessary approvals, consents, licenses and permissions required in respect of the Uploaded Content and that the reproduction of the Uploaded Content The content of the website will not infringe copyright, trademark, confidential information or any other right intellectual property of any third party;

 

14.4.2 The Uploaded Content will not contain any material that violates paragraph 14.2 or any code that violates paragraph 14.3;

 

14.4.3 The Uploaded Content will comply with all laws and regulations (including, in particular, those relating to data protection and privacy); and

 

14.4.4 The Operator has the right to use and sublicense the use of the Uploaded Content at its sole discretion.

 

14.5 Any material (other than the Software in accordance with paragraph 16) downloaded by You from the Website shall be downloaded entirely at Your own risk and the Operator shall not be liable in respect of any loss of data or other damage caused by such downloading. .

 

14.6 Where we have reason to believe that your use of the Services infringes any of these paragraphs, without prejudice to any of our other rights, we shall be entitled to immediately remove any offending content from the website.

 

BETTING AND GAMING TERMS

 

15.1 The expressions used in the betting and gaming industry are numerous. Where appropriate, a glossary explaining the meaning of commonly used betting and gaming expressions is available in the Help section of the Website. If you have any doubts about the meaning of any expression, you should:

 

15.1.1 look up its meaning in the Help section relating to the event or game you are betting or playing;

 

15.1.2 If you still have any questions, please contact Customer Service for clarification; and

 

15.1.3 Do not place any bet or game on any event until you understand its meaning to Your satisfaction, because We cannot accept any liability if You place a bet or game through the products offered through the Services in circumstances where you do not understands any of the terms involved or related to the bet or game. ALTERATION OF THE WEBSITE We may, in our absolute discretion, alter or modify any product or service (including prices offered) available through the website at any time in order to ensure the continued provision of the Website, but without prejudice to the games and/or bets that are already in progress at the time of said modification. From time to time, we may restrict your access to some parts of the Website for the purposes of maintaining the Website and/or modifying or modifying any of the games and/or products available through the Website.

 

THIRD PARTY SOFTWARE

 

17.1 To use the products offered through the Services, you may be required to download and install software provided by third parties on your access device ("Software"). The software may include, but is not limited to: Access device applications, our downloadable casino and poker products and any promotional, marketing and/or installation applications, products and software.

 

17.2 In such circumstances, You may be required to enter into a separate agreement with the owner or licensor of such Software in respect of Your use thereof (a "Third Party Software Agreement"). In the event of any inconsistency between the Terms of Use and any Third Party Software Agreements, the Terms of Use shall prevail to the extent the inconsistency relates to the relationship between You and the Operator.

 

17.3 It is Your responsibility to ensure that any software is downloaded to Your Access Device in a manner compatible with the specific settings of Your own Access Device. For the avoidance of doubt, We shall not be liable to the extent that the improper downloading of any Software has an adverse effect on the operation of Your Access Device.

 

17.4 Notwithstanding that the Services provided through any Access Device application will be subject to the Terms of Use, the terms under which any application ("Application") is downloaded or installed on Your Access Device will be governed by the agreement entered into between You and the relevant application provider but, in the event of any inconsistency between the Terms of Use and any such agreement, the Terms of Use shall prevail to the extent that the inconsistency relates to the relationship between You and the operator. USE OF SPECIAL SOFTWARE (AI)

 

18.1 In the event of system or communications errors relating to the generation of any result, bet settlement or any other element of a Game, we will not be liable to you as a result of such errors and we reserve the right to void all bets and plays. related to the Game in question.

 

18.2 In the event that a system malfunction results in a winning, whether charged or credited to your account, we reserve the right to claim any winnings that you may have benefited from, as a result of one such malfunction. , and would be obliged to immediately refund the amount charged and inform us of the malfunction. We reserve the right, at our sole discretion, to directly deduct an amount equal to what you may have received in error from your account.

 

18.3 Disconnection, misuse and malfunction

 

18.3.1 We, our affiliates, agents and licensors accept no responsibility and will not be liable for any loss resulting from delays or interruptions in the game due to failure, breakdown, malfunction, interruption or disconnection of the game server or any other cause over which we or they have no control.

 

18.3.2 Misuse, disconnection or malfunction of the system voids all bets, plays and payments.

 

18.3.3 You certify that in relation to the services provided by us, you will not use or attempt to use any strategy that takes advantage of any error or flaw in the software and You will not use or attempt to use artificial intelligence to obtain any advantage while playing.

 

18.3.4 In the event that we reasonably determine that you have used or attempted to use an artificial intelligence product in conjunction with our website or services, we reserve the right to terminate or block your account immediately, so as not to refund the amount credited to your account. account, and prohibit your access to all other websites, services and Applications offered by us.

 

18.3.5 If we have reason to believe that an account or group of accounts is trading systematically, e.g. using specific betting or group betting techniques, we reserve the right to block or permanently close all accounts. In these circumstances, we will be under no obligation to refund any money to your account, with the exception of the amount you originally deposited, if this amount is still present. ERRORS OR OMISSIONS

 

19.1 A number of circumstances may arise where a wager or wager is accepted, or payment is made by us in error. A non-exhaustive list of such circumstances is as follows:

 

19.1.1 When we incorrectly inform you of the odds or terms of a bet or gambling wager as a result of obvious error or omission in the entry of information or the creation of a market, or as a result of a computer malfunction ;

 

19.1.2 Where we have made a 'palpable error'. A palpable error occurs where:

 

19.1.2.1 In relation to bets placed before an event takes place, the prices/terms offered are materially different from those available on the general market; either

 

19.1.2.2 In relation to any event, the price/terms offered at the time of placing the bet are clearly incorrect given the probability of the event occurring;

 

19.1.3 Where we have continued to accept bets on a market that should have been suspended, even when the relevant event is in progress (except where "in progress" bets are accepted) or had already finished (sometimes referred to as "late bets") ;

 

19.1.4 Where an error has been made as a result of a Prohibited Practice under paragraph 12.1;

 

19.1.5 Where we should not have accepted, or have the right to cancel or re-settle, a bet in accordance with the Betting Rules (for example, due to "Related Contingencies");

 

19.1.6 Where We make an error as to the amount of winnings/returns paid to You, including as a result of manual or computer entry error; either

 

19.1.7 Where We have made an error regarding the amount of free bets and/or bonuses credited to Your account, such circumstances will be referred to as an "Error".

 

19.2 We reserve the right to:

 

19.2.1 Correct any error made in a bet placed and re-settle it at the correct price or terms that were or should have been available through the Operator (in the absence of the posting error) at the time the bet was placed and the bet will be deemed to have taken place on the terms that were customary for that bet; either

 

19.2.2 Where it is not reasonably practicable to correct and reseat in accordance with 19.2.1 above, to declare the bet void and return your bet to your account; either

 

19.2.3 In circumstances where the Error resulted from a Prohibited Practice

 

19.3 Any money credited to Your Account or paid to You as a result of an Error will, pending resolution under paragraph 19, be deemed to be held in trust by You for Us and will be refunded to Us immediately when We make a demand payment to You. Where such circumstances exist, if you have money in your account, we may claim this money from your account in accordance with paragraph 7.4. We agree that we will use all reasonable efforts to detect any errors and inform you of them as soon as reasonably practicable.

 

19.4 Neither we (including our employees or agents) nor our partners or suppliers will be liable for any loss, including loss of profits, resulting from any error on our part or an error by you.

 

19.5 You must inform us as soon as reasonably possible if you become aware of any errors.

 

19.6 Where You have used money which has been credited to Your Account or awarded to You as a result of an error when placing bets or playing subsequent games, We may cancel such bets and/or retain any winnings You have won from such money, and if We have paid In such betting or gaming activities, such amounts will be deemed to be held by you in trust for us and you will promptly reimburse us for such amounts upon request of a refund.

 

EXCLUSION OF OUR LIABILITY

 

20.1 Your access and use of the Services is at your sole discretion, discretion and risk. We will not be responsible for any attempt by you to use the Services by methods, means or manners not intended by us.

 

20.2 We will provide the Services with reasonable skill and care and substantially as described in the Terms of Use. We make no other promises or warranties regarding the Services, or any products or services forming part of the Services, and hereby exclude (to the extent permitted by law) all implied warranties in respect thereof (including implied warranties as to satisfactory quality and/or suitability for Your purpose). In particular, we do not guarantee that the website will have uninterrupted availability or that it will be free of errors, viruses or other errors.

 

20.3 EXCEPT AS PROVIDED IN OUR BETTING RULES AND SUBJECT TO PARAGRAPH 20.5, OUR MAXIMUM LIABILITY (INCLUDING THAT OF OUR GROUP COMPANIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES) ARISING OUT OF YOUR USE OF THE SERVICES (OR ANY PART OF THE SERVICES AND WHETHER USING THE WEBSITE OR PHONE BETTING), WHETHER SUCH LIABILITY ARISES UNDER BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, IT SHALL BE LIMITED TO:

 

20.3.1 WHEN OUR LIABILITY RELATES TO A BET OR GAME, THE AMOUNT OF THE BET OR GAME PLACED BY YOU IN RESPECT OF WHICH OUR LIABILITY HAS ARISE;

 

20.3.2 WHERE OUR LIABILITY RELATES TO THE MISAPPLICATION OF FUNDS, THE AMOUNT OF MONEY IN YOUR ACCOUNT THAT HAS BEEN MISPLACED BY US; AND

 

20.3.3 WITH RESPECT TO ANY OTHER LIABILITY OF THE OPERATOR, ……… ($… ...).

 

20.4 WE (INCLUDING OUR GROUP COMPANIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES) SHALL NOT BE LIABLE TO YOU, WHETHER SUCH LIABILITY ARISES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IN RESPECT OF ANY:

 

20.4.1 LOSS OF DATA;

 

20.4.2 LOSS OF PROFITS;

 

20.4.3 LOSS OF INCOME;

 

20.4.4 LOSS OF BUSINESS OPPORTUNITY;

 

20.4.5 LOSS OR DAMAGE TO GOODWILL OR REPUTATION;

 

20.4.6 BUSINESS INTERRUPTION; O20.4.7 ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE, EVEN IF SUCH LOSS OR DAMAGE HAS BEEN NOTIFIED TO US AS POSSIBLE, ARISING OUT OF THE TERMS OF USE OR ANY USE BY YOU OF THE SERVICES.

 

20.5 Nothing in the Terms of Use will operate to exclude any liability we may have in respect of:

 

20.5.1 Fraud (including fraudulent misrepresentation); either

 

20.5.2 Death or personal injury caused by our negligence.

 

BREACH OF TERMS OF USE

 

21.1 You will fully indemnify, defend and hold us and our officers, directors, employees, agents, contractors and suppliers harmless from and against any and all losses, costs, expenses, claims, demands, liabilities and damages (including fees legal), however caused, that may arise, whether or not reasonably foreseeable, as a result of or in connection with:

 

21.1.1 Access to and use of the Services by You or any other person using Your username and password; I

 

21.1.2 Any breach by you of any of the terms and provisions of the Terms of Use.

 

21.2 In the event of a breach of the Terms of Use, we may, at our sole discretion, prior to any suspension or termination of your account, notify you (using your contact details) that you are in breach, requiring you to stop the relevant act or failure to comply. action, and/or require you to correct an act or failure on your part and warn you of our intended action if you fail to do so, provided that such notification is not a condition precedent to the suspension or termination of your account.

 

21.3 We have the right to disable any user identification code or password, whether chosen by you assigned by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of the Terms of Use.

 

21.4 In addition to any other remedies available, if you breach any of the Terms of Use, you will be entitled to recover from Your Account any positive balance to the extent of any amount reasonably claimed against you in accordance with paragraph 20.1. INTELLECTUAL PROPERTY RIGHTS

 

22.1 All website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material forming part of the Services is subject to copyright and other proprietary rights rights that are our property or used under license from third party rights owners.

 

To the extent any material included in the Services may be downloaded or printed, such material may be downloaded to a single device only (and paper copies may be printed) solely for your personal, non-commercial use.

 

22.2 Under no circumstances will your use of the Services give you any interest in any intellectual property rights (for example, copyright, know-how or trademarks) owned by us or any third party, other than a personal license, not exclusive and non-sublicensable to use such intellectual property rights in connection with Your personal, non-commercial use of the Services in accordance with the Terms of Use.

 

22.3 No right is granted to use or reproduce any trademarks or logos appearing on the Website, except as specifically permitted in accordance with the Terms of Use.

 

22.4 You must not, nor must you allow any other person to copy, store, publish, rent, licence, sell, distribute, alter, add to, delete, delete or manipulate the website or any part of it in any way or directly or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or disrupt the Website, except in the course of viewing or using the Website in accordance with the Terms of Use.

 

22.5 All intellectual property rights over the name “Sellatuparley.com”, the logos, designs, trade marks and other distinctive elements of the Operator's brand and any content provided by the Operator or any third party for inclusion on the website shall vest to the Operator or the applicable third party. You agree not to display or use such logos, designs, trademarks and other distinctive brand features in any manner without our prior written consent.

 

VIRUSES, HACKING AND OTHER CRIMES

 

23.1 You must not:

 

23.1.1 corrupt the website; 23.1.2 attempt to gain unauthorized access to the Website, the servers on which the Website is stored or any server, computer or database connected to the Website;

 

23.1.3 Flood the Website with information, multiple submissions or "spam";

 

23.1.4 Knowingly or negligently use any feature that may affect the function of the Website in any way, including (but not limited to) the release or spread of viruses, worms, trojans, logic bombs or similar malicious or harmful material ;

 

23.1.5 Interfere with or manipulate, delete or otherwise alter any information in any form included on the Website;

 

23.1.6 Attack the Website via a denial-of-service attack or a distributed denial-of-service attack. We will report any suspected breach of the Computer Misuse Act 1990 to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

 

23.2 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your Access Device and related equipment, computer programs, data or other material due to Your use of the Website or to your downloading of any material posted on such website, or on any website linked to the website.

 

YOUR PERSONAL INFORMATION

 

24.1 All information about your account that we hold is securely stored and remains confidential except where otherwise stated in the Terms of Use (including, for the avoidance of doubt, the Privacy Policy).

 

24.2 We are required by law (in particular the Data Protection Act 2004) to comply with data protection requirements in the way We use any personal information collected from You in Your use of the Services. Therefore, we take our obligations in relation to how we use your personal information very seriously.

 

24.3 Before and when you use the Services, we will need to collect certain information about you, including your name and date of birth, your contact details, and may also include information about your marketing preferences (all of which will be known as “Your Personal Information”).

 

24.4 By providing us with Your personal information, you consent to our processing of your Personal Data, including any of your Personal Data that is particularly sensitive:

 

24.4.1 For the purposes set out in the Terms of Use (including the Privacy Policy); and

 

24.4.2 For other purposes where we need to process your personal information for the purposes of operating the Services, including sharing it with our service providers and agents for these purposes, for example our postal service providers, marketing services and Customer Service. Client Agents We may also disclose your personal information to comply with a legal requirement or regulatory obligation.

 

24.5 We may retain copies of any communications you send to us (including copies of any emails) to maintain accurate records of the information we have received from you.

 

USE OF 'COOKIES' ON THE WEBSITE

 

25.1 The website uses "cookies" to track your internet usage and to assist the functionality of the website. A cookie is a small text file that is downloaded to your Access Device when you access the website and allows us to recognize when to return to the website. We use cookies to operate the website, including (for example) to allow you to stay logged in while you browse and use your Account to bet or play on different parts of the website. We also use cookies for our own analytical purposes so that we can identify where customers have encountered technical problems on the website and therefore help us improve our customer experience.

 

25.2 If you object to cookies or wish to delete cookies already stored on your access device, we recommend that you follow the instructions for deleting cookies and disabling future cookies in your file management and Internet browsing software. More information on how to delete or control cookies is available in our Privacy Policy or at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of the Website. COMPLAINTS AND NOTICES

 

26.1 No claim or dispute regarding:

 

26.1.1 Acceptance or settlement of a bet you have placed using the Services will be considered more than thirty days after the date of the original transaction; and

 

26.1.2 A game that you have played using the Services will be considered no more than twelve weeks after the date on which the relevant transaction or game took place.

 

26.2 If you wish to make a complaint regarding the Services, as a first step you should as soon as reasonably possible contact Customer Services about your complaint, which will be escalated as necessary within our customer service team. Customer service until resolution.

 

26.3 If there is a dispute arising out of the Terms of Use that cannot be resolved by After you have escalated the Client Services in accordance with paragraph 26.2, you may request that the matter be dealt with by a manager or supervisor. We will endeavor to resolve the matter to Your satisfaction, either immediately or by contacting You later.

 

26.4 You acknowledge that our random number generator will determine the outcome of games played through the Services and You accept the results of all such games. You further agree that in the unlikely event of a disagreement between the result appearing on Your screen and the game server used by the Operator, the result appearing on the game server will prevail, and You acknowledge and agree that our records will be the final authority to determine the terms and circumstances of Your participation in the relevant online gaming activity and the results of this participation.

 

26.5 Where we wish to contact you, we may do so using any of your contact details. Notices will be deemed to have been properly given and promptly received by you. after an email is sent or after we have communicated with you directly by telephone (including when we leave you a voice message), or three days after the date of publication of any letter To test the service of any notification , it will be sufficient to prove, in the case of a letter, that said letter was properly addressed, sealed and placed in the mail; in the case of an email, that such email was sent to the email address specified (if applicable) in Your Contact Details at the time such email was sent. TRANSFER OF RIGHTS AND OBLIGATIONS

 

27.1 We reserve the right to transfer, assign, sublicense or compromise the Terms of Use (an “assignment”), in whole or in part, to any person without notice, provided that any such assignment will be on the same terms or conditions. on terms no less advantageous to You.

 

27.2 Your rights or obligations under the Terms of Use may not be assigned, sublicensed or otherwise transferred in any matter.

 

EVENTS OUTSIDE OUR CONTROL

 

28.1 We will not be liable for any failure to perform, or delay in performance of, any of our obligations under the Terms of Use which is caused by events beyond our reasonable control, including (without limitation) any telecommunications network failure, power failure , failures of third party computer (or other) equipment, fires, lightning, explosions, floods, severe weather, industrial disputes or lockouts, terrorism activity and acts of government or other competent authorities (a “Force Majeure Event”).

 

28.2 Our performance is considered suspended for the period that the force majeure event continues, and we will have an extension of time for the performance for the duration of that period. We will use all reasonable efforts to bring the Force Majeure Event to a close or find a solution by which our obligations can be performed despite the Force Majeure Event.

 

EXEMPTION

 

29.1 Our failure to insist upon strict performance of any of Your obligations or our failure to exercise any of the rights or remedies to which We are entitled will not constitute a waiver of such rights or remedies and will not excuse You from compliance with such obligations.

 

29.2 Our waiver of any default will not constitute a waiver of any subsequent default. 29.3 No waiver by us of any of the provisions of the Terms of Use will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 25 (Complaints and Notices) above.

 

DIVISIBILITY

 

30.1 If any of the Terms of Use are determined by any competent authority to be invalid, illegal or unenforceable to any extent, such term, condition or provision will be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by the law.

 

30.2 In such cases, the portion found invalid or unenforceable will be modified in a manner consistent with applicable law to reflect, as closely as possible, the operator's original Intent.

 

ARBITRATION

 

All disputes that may arise between the player and the Casino, including its successors in title under general or special title as a result of our Terms and Conditions or as a result of other agreements and other acts in relation to our Terms and Conditions will be resolved exclusively by arbitration in Curaçao and in accordance with Curaçao

 

Rules of Civil Procedure.

 

COMPLETE AGREEMENT

 

31.1 The Terms of Use and any documents expressly referred to in them represent the entire agreement between you and us and supersede any prior agreements, understandings or arrangements between you and us, whether oral or written.

 

31.2 We each acknowledge that neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us except as expressly stated in the Terms of Use.

 

31.3 Neither party shall have any remedy in respect of any false statement made by the other, whether orally or in writing, prior to the date of the contract (unless such statement was made fraudulently) and the sole remedy of the other party will be for breach of contract as provided in the Terms of Use. RIGHTS OF THIRD PARTIES

 

32.1 With the exception of companies in the Operator's Group, unless these Terms of Use expressly state otherwise:

 

32.1.1 a person who is not a party to these Terms of Use has no right to enforce any terms under the Contracts (Rights of Third Parties) Act 1999; and

 

32.1.2 if it is established that a person who is not a party to these Terms of Use has the right to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999, we may terminate or modify these Terms of Use at our discretion. sole discretion (and any document entered under or in relation to it) without your consent or the consent of that person.

 

CASINO

 

1. Please read the rules provided in the game before reading.

 

2. There are a lot of different terminologies used in the betting industry. If you don't understand or if you are unsure of the meaning of an expression, you should not place a bet on the game until you understand what that expression means. Sellatuparley.com will not be responsible for bets placed by you in the game that use terminology with which you are not familiar.

 

3. If you start playing, it means that you accept the rules of the game you have selected.

 

4. It is prohibited to collude to participate, directly or indirectly, in any scheme with any other player in the course of any game in which he participates.

 

5. A bet is considered accepted after it has been registered on the server and confirmed online. Registered bets cannot be cancelled.

 

6. Your bet cannot exceed your current account balance. Once a registered bet has been made, the stake is debited from the account. Winnings are credited to your account after the bet has been settled.

 

7. No disputes or claims regarding the acceptance or settlement of bets will be accepted. accepted upon expiration of 7 (seven) calendar days from the date of the transaction.

 

8. If you have a complaint about the work of the Service, you should contact Customer Support as soon as possible. If necessary, your complaint will be forwarded and reviewed for final decision.9. You acknowledge that our random number generator (RNG) will determine the outcome of games played through the bookmaker and you accept the outcome of all such games. You agree that in the event of a discrepancy between the result that appears on your screen and the result that appears on the game server, the result that appears on the game server will prevail. You agree and we acknowledge that our technical records will be the final authority in determining the terms and circumstances of your participation in the online gaming activity and the results of this participation.

 

10. If there are any questions, problems or queries that may arise, please contact [email protected]

 

PROMOTIONS

 

Bonuses

 

1. The bonus is a deal between the bookmaker and the client. the bookmaker provides the customer with funds for the game, and the customer takes responsibility and agrees to satisfy the wagering requirement before requesting the funds to be withdrawn.

 

2. Bonuses may have additional terms and requirements, so before activating a bonus, we recommend that you read them carefully to obtain complete information and avoid misunderstandings.

 

3. There can only be one active bonus on an account at any time. Bonuses related to deposits are not cumulative. The next bonus will be available after a previous one. the bond is redeemed or revoked.

 

4. Bonuses can only be used by one customer, on one device, on one IP address, on one browser

 

5. Bonuses are available only to players who have completed information in their account. The minimum deposit amount to participate in the bonus offer depends on the bonus that is chosen.

 

6. Unless otherwise stated in specific bonus terms, the maximum withdrawal amount for any NO deposit bonus (Gifts, Free Spins... etc.) is €50.

 

7. The bonus and any winnings received from it will be forfeited or forfeited upon expiry of the bonus. The validity period of the voucher is 30 (thirty) days from the date of issue of the voucher.8. Bonus free spins and their validity will depend on the provider and are not subject to regulation by the bookmaker.

 

9. Sellatuparley.com has the right to change the terms and conditions of the bonuses, suspend or terminate them at any time.

 

10. General Terms and Conditions apply.

 

Wagering requirement

 

While a bonus is activated, you have the right to place bets with funds in both your bonus account and your main account. Any withdrawal request while there is an active bonus in the account will be rejected until the wagering requirement is met in full or until you decline the bonus.

To redeem the bonus, you must place a required amount on bets. Unless otherwise stated, you must place bets with the total bet equal to the bonus amount multiplied a specified number of times.

 

The wagering requirement = bonus amount x required number of times.

 

3. All deposit bonuses must be redeemed by wagering the bonus amount.

 

4. Money deposits must be used for gambling activities. All deposits must be staked at least 1 time before requesting a withdrawal.

 

5. Until the play-through requirements have been met, the maximum bet allowed to be placed is €5.

 

6. Bonuses are available only to players who have completed Different games contribute a different percentage to the wagering requirements.

 

Slots contribute 100%, while all table games, video poker games, live games contribute 5%.

 

7. All no deposit bonuses must be wagered 40 times before they can be withdrawn"

 

8. If a player attempts to withdraw funds when there are unstaked bonuses, the unstaked bonus fund will be lost.

 

9. All winnings received from playing using bonus funds and requested for

 

The withdrawal must be verified by the Company before the payment is processed.

 

Depending on the result of the verification, the Company reserves the right to ask the customer to provide their personal data and payment method confirmation details. Bonus cancellation

 

1. Each player may decline all or any individual promotion by contacting Customer support at [email protected]

 

2. When canceling a bonus, your bonus balance reaches 0 (zero) and you do not need to do so. meet wagering requirements for longer.

 

3. The player may refuse to continue fulfilling the bonus wagering requirements. If the bonus has been rejected after being partially redeemed, any winnings generated while redeeming the bonus will be cancelled.

 

Bond Abuse

 

1. All offers and bonuses are limited to one person, household, family, email address, phone number, same payment account number (e.g. NETeller, credit card, debit card, etc.), Shared IP or computer, e.g. public library, university or workplace.

 

2. We reserve the right not to pay users using disposable email addresses.

 

3. When playing with bonus funds, it is prohibited to excessively postpone any game rounds, namely free spins and bonus games. Failure to comply with this rule leads to cancellation of profits and loss of the active balance in the account.

 

4. When playing with an active bonus, it is prohibited to use strategies to complete bonus wagering requirements, including collecting scatters to get free spins using the bonus balance and subsequently receiving free spins to the real balance.

 

5. If we have reasonable grounds to believe that the player is using such strategies, then the Administration reserves the right to void all winnings of the players.

 

6. When abuse of bonuses by a client is identified, the bookmaker has the right to apply the following measures to the client: cancel all existing bonuses and bonus winnings; block the client's account.

 

1. The bookmaker will not be liable for any failure or delay in performance of any of our obligations under the Terms and Conditions that is caused by events beyond our reasonable control, including, but not limited to, interruption in telecommunications networks, problems with electricity, problems with third party equipment, fires, lightning, explosions, floods, extreme weather conditions, strikes and blockades, terrorist acts, acts of government or other competent authorities ("Force Majeure").

 

2. Our performance is considered suspended for the Force Majeure period. We will use our reasonable efforts to put an end to the force majeure event or find a solution by which the bookmaker's obligations can be fulfilled despite the

 

Force majeure event. BETTING RULES

 

Article 1

 

If an event is postponed or interrupted, the Organizer and participants will be required to wait until the end of the next calendar day (midnight–midnight) at the local time of the event location and in case the event is played or continued Within this time period, the Organizer and the participants will accept the result of the event as valid. If the event is postponed and the new match time is set after said time period, the bet on said event will be declared void and settled at odds of 1.00. This shall apply to all sporting events other than tennis, for which the bet will be binding, regardless of when the match is played or continues.

 

Article 2

 

If a sporting event is interrupted before its official completion, whether the bet is considered valid or not will depend on the type of sporting event, as follows: Sports that can be divided into two half-times (football, basketball, handball, water polo, rugby and the like), sports with a predetermined match duration and consisting of three thirds (hockey and the like) and sports that do not have a predetermined duration, and the winner is the side that first wins three sets (volleyball and the like);

 

In the event of interruption of an event (before the official end), at any time during the match and if the event does not continue at the end of the next calendar day (midnight – 00:00) in the local time of the event venue, all Bets that have not been concluded at the time the match was interrupted will be settled at the odds of 1.00. An unconcluded bet will be any bet whose result could modify the result, even theoretically, if the event were played to the end. For all concluded bets, the result achieved at the time the event was interrupted will be the valid result. A concluded bet (winning or not) will be one in which the result would not affect the outcome of the bet if the event was played to the end. Tennis:

 

If any player withdraws before the start of the match, all bet types will be settled at odds of 1.00. In the event that the event is interrupted at any time during the match, all bets that have not been concluded at the time the match is interrupted will be settled at odds of 1.00. Any bet whose result could modify the result, even theoretically, if the event were played to the end will be considered an unconcluded bet. For all concluded bets, the result achieved will be the valid result. A concluded bet (winning or not) will be one where the result would not affect the outcome of the bet if the event was played to the end. For tennis events, the Organizer and participants must wait for the match to continue until the official announcement of postponement or cancellation of the match by the competition organizer.

 

Racing sports (Formula 1, Motorcycling, Cycling, Skiing, Athletics and similar):

 

If a competitor does not appear at the start of the race, bets on the competitor will be declared void and settled at odds of 1.00. If a competitor appears at the start of the race and withdraws before the end of the race, all bets on that competitor will be valid. If a competitor participates in qualifying and does not qualify for the race, all bets on him/her will stand and be considered non-winning. If a contestant withdraws before qualifying for the race, bets will be declared void and settled at odds of 1.00. If a competitor appears at the start and fails to start the race, he will be considered to have lost the duel unless his opponent has not even been able to qualify for the race. If one or both competitors retire during the race, the winner of the duel will be the one who stayed in the race the longest. If two contestants leave the race at the same time, the bet on their duel will be considered void and will be settled with the odds of

 

1. In case of postponement or interruption of events in which in-play bets are placed (Live bet), the Organizer and the Participants must wait for the events to end.

 

Continue 48 hours after the moment of interruption for all bets that were not concluded at the time of interruption, and in the event that the events are not played during that period they will consider the events postponed and settle them with the odds of 1 .00 (empty).

 

Article 3

 

After the end of a sporting event or any other uncertain event for which betting odds are offered, the Organizer will be obliged to publish the final result of the event as soon as possible, and officially accept it within 24 hours after the Finally the result is published. The 24-hour period will begin to run from the moment the organizer of said event confirms in its report the result of the completed event, which is the only valid result for said event unless otherwise indicated in the event offer. of betting. If the Participant selects several uncertain events, the 24-hour period will begin to run from the end of the last event on the ticket. If the result of the bet is known in advance, the Organizer will declare said draw void.

 

1. These Betting Rules are inseparably linked to our Terms and Conditions, of which they form a part, and acceptance of these Betting Rules is a prerequisite for Account Registration. Any capitalized terms used herein that are not defined shall take their meaning from the Terms and Conditions.

 

2. The minimum bet differs between sports. Your maximum amount for a bet differs between sports, leagues and bets. You will see the exact value specified in the field where you enter the bet amount when placing a bet. We make no guarantee that any bet placed within or by the maximum bet will be accepted.

 

3. Sellatuparley.com reserves the right to reject all or part of any betting request for any reason and at our sole discretion. Individual betting requests may be reviewed and an alternative price or bet offered at our sole discretion.

 

4. Sellatuparley.com accepts bets placed online. Bets are not accepted in any other way. (email, telephone, fax, etc.) and if received it will be void, win or lose.

 

5. Sellatuparley.com reserves the right to reject/cancel any bet or part of a bet before the game begins and void ambiguous bets, without providing any justification.

 

6. Customers cannot cancel or change a bet once the bet has been placed and confirmed.

 

7. Bets (excluding live bets) will be accepted until the first of those announced. start time of the event or its actual start time. If a bet is inadvertently accepted that includes an event after its actual or advertised start time, unless it is a live betting event, the match/bet will be treated as non-runner.

 

8. We also reserve the right to correct obvious errors with the entry of betting odds. In such cases, we may apply revised odds for final settlement of pre-live bets.

 

9. Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has obtained a material advantage (e.g. score, expulsion, etc.), we reserve the right to void the bet, win or lose

 

10. Sellatuparley.com reserves the right to cancel any bets from customers who deposit money on an event in which they are involved in any way, such as participants, referee, coach, etc.

 

11. Sellatuparley.com reserves the right to withhold payment and declare bets on a void event if we have evidence that the following has occurred:

 

(i) the integrity of the event has been questioned or

 

(ii) match fixing has occurred.

 

The evidence may be based on the size, volumes or pattern of bets placed with Sellatuparley.com on any or all of our betting channels.

 

12. When an event is cancelled, all related bets will be automatically voided and accounts refunded.

 

13. If a match is suspended due to injury, bad weather, crowd problems, etc., all bets that have already been settled up to the time of abandonment will stand. For example: If a football match is suspended in the second half, all bets involving the first half will stand. Furthermore, if there has been a goal, the first scorer

 

The market will remain the same, but bets on the last scorer and at any time on the scorer will be void. For tennis: if a player retires injured in the 3rd set, all bets will win the 1st and 2nd set will stand.

 

14. Sellatuparley.com accepts no responsibility for typographical, human or palpable errors, which lead to obvious pricing errors. In such cases all bets will be considered void.

 

15. Multiple bets that combine different selections within the same event are not accepted when the result of one affects or is affected by the other. If such bet is taken in error, the bet will be cancelled.

 

16. Sellatuparley.com offers you the ability to bet live on a variety of global sporting events and whilst we do our best to ensure that all live betting information is accurate, there may be situations where such information is incorrect, due to delays or otherwise. When checking live betting odds, live event start times or any other live event markets, please note that such information is provided as a guide only and we accept no liability for the result of any inaccuracies. that can happen. It is the sole responsibility of the client to verify that such information is accurate at the time of publication.

 

17. Winnings will be credited to the Client's account upon confirmation of the final result.

 

18. Sellatuparley.com reserves the right to void any or all bets placed by any person or group. of people who act in an attempt to defraud us.

 

19. Sellatuparley.com reserves the right to void any bet that has been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds as a result of a deposit that has been canceled by the payment processing party, Sellatuparley.com reserves the right to cancel any bet that may have been accepted retroactively. Fraud and collusion:

 

a) A number of bets may be treated as one when a Customer places multiple bets, copies of the same bet. When this occurs, all bets may be voided except the first bet. struck. A number of bets containing the same single selection may be treated as one bet. When this occurs, all bets may be voided except the first bet placed. An example would be where 1 particular selection is repeatedly included in multiple bets involving other reduced price selections.

 

b) Where there is evidence of a series of bets, each of which contains the same (or very similar) selection(s) that have been placed by or for the same individual or syndicate or individuals, Sellatuparley.com reserves the right to cancel bets and suspend the corresponding accounts. This rule applies to both settled and unsettled bets.

 

c) If you have played in a professional capacity or together with other Client(s) as part of a club, group, etc., or placed bets or bets in a coordinated manner with other Client(s) involving the same selections (or materially the same); in this case we further reserve the right, at our sole discretion, to restrict the maximum total payout for the combined total of such bets, to the equivalent of the maximum daily payout limit permitted for a single Customer (as described in section 21 former). Sellatuparley.com are for sole use individually and for personal entertainment only.

 

d) Sellatuparley.com allows only one account per person. Any subsequent account opened under the same postcode/personal details/IP address that is linked to any existing account may be closed immediately and any bets will be voided at Sellatuparley.com Discretion. Sellatuparley.com reserves the right to claim any profits obtained by these means and we reserve the right to retain all or part of your balance and/or recover from your account deposits, payments, bonuses, any profits obtained by these means.

 

While playing with an active bonus, it is prohibited to engage in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, the following: delaying the play rounds in any game, including free spins and bonus features, to a later time when it has no wagering requirements; leaving large bets on the table, for example in blackjack, and returning to the game after the bonus bets have been placed. finished; play games with bonus money to accumulate in-game value; lose the bonus funds and then collect the value accumulated during the game with real money; using strategies that take advantage of any errors or failures in the software.